How to build trust in agentic AI — the governance framework every operator will ask about.
| Layer | Function | Implementation |
|---|---|---|
| Policy Engine | Hard constraints | Budget limits, SLA floors, security standards |
| Audit Trail | Accountability | Every agent decision logged, traceable |
| Human Override | Critical decisions | Escalation triggers for exceptions |
| Explainability | Transparency | Why did the agent choose this bid? |
| Fairness | Non-discrimination | All vendors treated equally by policy |
Your Catalyst explicitly includes "human-in-the-loop oversight for critical decisions." Define what "critical" means: